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NRF 2019: Retail’s Big Show Shows Future of Retail

RFID, supply chain control, analytics and more are highlighted during retail industry’s annual show in New York City.

For retailers, meeting the needs of their customers is the most important job they have. Customers want what they want, when they want it, and where they want it. If the customer gets the products, all is good. When they don’t, that’s a problem, as they will go somewhere else, perhaps never to return the retailer or website.   Such is the concept behind omnichannel sales. If the person can order the product online and have it shipped to the local store, that is a win for everyone. If the custo...

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